Privacy Policy

Rumney Hill Garage are committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 2018 (the Act), the data controller is Rumney Hill Garage, 788 Newport Road, Rumney, Cardiff, CF3 4FG.

Information we collect from you

Information you give us.

This includes information you provide by filling in forms on https://www.rumneyhillgarage.co.uk or by corresponding with us by phone, e-mail or otherwise. It includes details you provide when you:

Register to use our site
Subscribe to our service
Search for a product
Place an order
Participate in discussion boards or other social media
Enter competitions, promotions or surveys
Report a problem with our site

The information may include your name, address, email, phone number, financial and credit card information, personal description, photograph, date of birth, employment details, and address history.

Information we collect about you.

With each visit to our site, we may automatically collect the following:

IP address and technical details
Login information, browser type/version, and time zone setting
Browser plug-in types/versions, OS, and platform
Full URLs, clickstream data, products viewed/searched
Page response times, download errors
Length of visits, page interactions (clicks, mouse-overs, etc.)
Methods used to leave the page
Phone numbers used to call us

Information we receive from other sources.

This includes data from other websites we operate or services we provide. We'll tell you when we collect it and how we intend to use it. This may come from:

Business partners
Technical, payment, and delivery service providers
Advertising networks
Analytics providers
Search information providers
Credit reference agencies

Cookies

We use cookies to distinguish you from other users. This helps improve your browsing experience and allows us to improve the site. See our Cookie Policy for details.

Uses made of the information

Information you give to us:

To fulfil our contractual obligations
To provide information on similar goods or services
To offer goods/services you may be interested in (with consent)
To notify you about service changes
To present site content effectively

Information we collect about you:

To administer the site and internal operations
To improve content presentation
To allow participation in interactive features
To maintain site security
To measure and deliver relevant advertising
To make suggestions/recommendations for goods/services

Information we receive from other sources:

To combine with other data for the above purposes

Disclosure of your information

With group members (subsidiaries, holding companies)
Selected third parties including:

Business partners, suppliers, and subcontractors
Analytics and search engine providers
Credit reference agencies
Finance brokers and lenders

We may disclose your data in the following cases:

Business or asset sale or purchase
If Rumney Hill Garage is acquired
To comply with legal obligations
To enforce terms of use or protect rights/property/safety

We will not disclose your data for marketing without your consent.

Where we store your personal data

Data is stored on secure servers. Payments are encrypted with SSL. You are responsible for keeping passwords confidential.

Data may be transferred outside the EEA and processed by staff working for suppliers. By submitting data, you agree to this transfer. We take steps to ensure it’s secure and compliant with this policy.

However, internet data transmission isn’t fully secure. Once received, we follow strict procedures to protect data.

Data retention

We only keep personal data as long as needed. Normally:

7 years if you purchased a vehicle/service or received finance
6 months if not

If you have not objected to marketing, or have consented, we may retain it longer. We regularly review and securely archive or delete data no longer required.

Your rights

You can:

Opt-out of marketing
Correct inaccurate or incomplete data
Request deletion if data is no longer needed or consent is withdrawn
Request your data in a structured, machine-readable format
Request data transfer to another organisation
Object to decisions based solely on automated processing

To exercise these rights, contact: 788 Newport Road, Rumney, Cardiff, CF3 4FG or [email protected].

Our site may link to third-party sites. Please check their privacy policies as we’re not responsible for their practices.

Access to information

You have the right to access your data under the Act. We won’t charge unless the request is excessive or repetitive. Multiple copies may also incur a reasonable fee.

Changes to our privacy policy

Any changes will be posted on this page and, if appropriate, notified via email. Please check regularly for updates.

Contact

Questions or concerns should be addressed to:

788 Newport Road, Rumney, Cardiff, CF3 4FG

Email: [email protected]

Complaints

If you're unhappy with how we handle your data, contact us first. If unresolved, contact the ICO:

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Phone: 0303 123 1113 or 01625 545745

Fax: 01625 524510

Email form: Contact ICO

Complaints form: ICO Complaints

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